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Friday, March 13, 2009

GroupWise E-mail Down Over Spring Break

During Spring Break, GroupWise e-mail web access will not be available consistently from Monday, March 16 through Friday, March 20.

The web access system will be intermittently available due to scheduled maintenance. Access using the GroupWise e-mail system from within the district will not be affected.

Here's more information from Doug Brubaker, Ph.D., Chief Technology Officer:
"In January, a new configuration was set up for the GroupWise system in order to provide a more reliable service.

We have over 3,000 email accounts in our district, and completing the reconfiguration has required moving all of them to new locations. Some of the work was completed in January. Initially, network techs worked modified schedules after hours and on weekends to move accounts at times that would be least inconvenient for our users. Because of concerns that the data could be corrupted if accounts were accessed while they were being moved, the migration was suspended until Spring Break.

The work may be completed before Friday. Because of the exceptionally large size of some user accounts, it has been difficult to predict the length of time required to complete these changes. Please note that service will be available from within the district during this time frame. The scheduled maintenance only affects web access.

Staff members, please be sure to log off of the system before leaving for Spring Break."
What does this mean for the rest of the District community? While the District is on Spring Break March 16-20, we will not have complete access to our e-mail so we will likely not be able to get back to you until after the break. Thank you for your patience.